The first HSLC Evergreen training took place for library staff of New Castle Public, Ellwood City Public and F.D. Campbell Memorial Libraries yesterday, Monday August 15th. Fourteen staff members from the Lawrence County Federated Library System gathered at the New Castle Public Library -- closed to the public for this day of training -- for the first in a series of Evergreen courses. The initial training session was open to staff who will have the permissions of Circulation Clerk which includes most basic circulation desk transactions such as: registering patrons, check in, check out, placing holds and collecting fines. All participants in yesterday's training had already completed two online, self-paced courses using the Articulate software: Introduction to the HSLC Evergreen Staff Client and Millennium to Evergreen
With each new task presented, staff were able to practice in the HSLC Evergreen training database so that they could experience first-hand the look and feel of the new system. The training database includes all of the same configuration settings and permissions that will be used in the "live" system and will be used for training and staff practice. Initial reaction to circulation screens and performing various transactions was positive. The enthusiastic staff participation generated many good questions; some will be used to improve the self-paced courses, others will be incorporated into the live, virtual training, and some of the questions will help form the basis of the Evergreen FAQs that will be included on Help Desk. Behind the scenes, HSLC staff have been working on configuring and testing the system. The pilot libraries in Lawrence County are taking this to the next level by practicing circulation transactions and testing how they work on the front end.
Stacks, the Library Cat, didn't feel like training but did find time to hang out in a laptop bag.